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Faqs

Offers?

The "Offers" page displays the list of services and promos of the San Miguel Beer Delivers website – SMBDelivers.com

Draft Beer Party Package
San Miguel draft beer provides free-flowing fun as it allows you to draw your own beer straight from the keg (a stainless aluminum container). It's like having a mini-brewery at your own party place. It's practical and convenient. Aside from it being easy to use, there would be no need to gather and store empty bottles (no mess; no bottle breakage). It's hassle-free—we’ll deliver the whole party package, set it up, and pick it up after the event for FREE.
Available variants for draft beer are Pale Pilsen and San Mig Light.
Orders are inclusive of 25 plastic cups and two plastic pitchers for free.
We delivery in key cities nationwide. Place your orders 2 to 3 days in advance.

Home Delivery of Beer in Bottles and Cans
We now deliver your favourite San Miguel Beer brands in the comforts of your home (select subdivisions and condominiums)! The 632-BEER Home Delivery Service accepts orders 24 hours a day, seven days a week. Your order of ice-cold San Miguel Beer will arrive right at your doorstep an hour after confirmation.
Delivers in selected areas of Metro Manila, Laguna, Cebu City and Davao City.

Can you deliver anywhere? What are the areas covered?

  • SMBDelivers.com offers delivery services of your favourite San Miguel Beer brands
  • Draft Beer Party Package in key cities nationwide. Place your orders 2 to 3 days in advance.
  • Home Delivery of Beer in Bottles and Cans within Metro Manila, Laguna, Cebu City and Davao City. We deliver ice-cold beer 1 hour after confirmation.
  • If your location is NOT within a delivery area, you will be advised by our Call Center.

How to register?

  1. Log-in details. Your email address will serve as your log-in ID.
  2. Fill out the Personal Information and Shipping Address.
  3. You are now ready to place your orders.
  4. If you decide to register with SMBDelivers.com, you will be asked to create an account and provide your personal information and register a password. You must keep this password confidential and must not disclose it to anyone. If you believe someone else knows your password, please change your password immediately.

How to place orders?

  1. Please ensure that you are 18 years old or older to place an order.
  2. Sign in if you are already a member (but you may continue browsing even without creating an account)
  3. You can start by selecting "Buy Beers" or "Order Now" button. You will then be directed to the list of San Miguel Beer brands you can choose from.
  4. Just Point & click. Pick your favorite SMB. Enter the quantity you wish to order.
  5. Mix & Match. Select from various San Miguel Beer brands. Take note that you can order in bottles/cans/pieces, a whole case/box or keg. Minimum order for draft beer is 1(one) 30 Liter keg and for bottles/cans is 24 pieces or 1 case.
  6. Click on "Add to cart" to add this to your order or click on "Close" to cancel the current choice.
  7. Click on "Details". A window will pop-up, this will let you know more about the product’s description, alcohol content, available sizes, etc.
  8. Your Shopping Cart will show the list of your current orders and your total bill. You may continue adding orders.
  9. Before finalizing and placing the order, you will have an option to write down special instructions (i.e. "Change for P1,000.00, Look for Mabel, etc.")
  10. Once you’re done with your orders, you may now click "Check Out".
  11. If you already have an account and are currently signed in, the system will proceed to the payment screen. If not, you will be asked to sign up and enter your delivery information. This will fasten the ordering process the next time you order online.
  12. After clicking "Check Out", a summary of your final order will be displayed. You will receive an email acknowledging your order.
  13. A Call Center Agent will get in touch with you to confirm your order: - within 24 hours for Draft Beer Party Package - within 30 minutes for Home delivery of beer in bottles and cans - If you did not receive a call from our Call Center Agent you may directly call SMB 632-BEER(2337) Hotine

Are there additional charges and how do I pay?

  • Prices quoted on this web site are inclusive of value-added and any other applicable taxes.
  • Deposit Fees apply to delivery of bottled products. You may exchange available empty bottles at home. Final price will be communicated by the Call Center upon confirmation.
  • Payment method is cash on delivery (COD) only.

Are there additional fees for bottles?

  • Deposit Fees apply to delivery of bottled products. You may exchange available empty bottles at home. Final price will be communicated by the Call Center upon confirmation.

How to delete, change order?

  • If you have not yet clicked "Check Out", you may still delete/adjust your order through the website. Click on "View Cart" to adjust your order.
  • Once you have clicked "Check Out" and received an email acknowledging your order, your order has already been relayed to the Call Center for processing and confirmation. You may wait for the Call Center Agent’s call (within 24 hours for Draft Beer Party Package / within 30 minutes for Home delivery of beer in bottles and cans) to adjust and confirm your order, or directly contact the SMB 632-BEER(2337) Hotine.

Is there a minimum order?

  • Minimum order for Draft Beer Party Package is 1(one) 30 Liter keg, while minimum order for home delivery of beer in bottles and cans is 1 case (24 pcs).
  • Draft Beer Party Package ordering lead time is 2 to 3 days
  • 1 Hour delivery guarantee:
    - applies only to Home Delivery of Bottles and Cans covered by the delivery area.
    - excludes more than 5 case orders per transaction.
    - 1 Hour will be counted once the customer is confirmed of his/her order. Confirmation will be determined by the call of the Call Center Agent.

Can anyone order through SMBDelivers.com?

We would like to remind you that you have to be at least 18 years old to be able to order through SMBDelivers.com
You will be requested to present a valid ID (driver’s license, PRC ID, company ID, village ID, passport) upon the delivery of products. Drink Responsibly.

How do I cancel my online order?

If you wish to cancel your order in SMBDelivers.com prior to delivery, you may call SMB 632-BEER(2337) Hotine. SMB, however, reserves the right to refuse cancellation in case order has already been dispatched for delivery prior to receipt of your request.

How do I accept the delivery?

  • SMB shall exert reasonable efforts to meet your assigned delivery time. It is understood, however, that delay due to traffic, inclement weather or similar conditions are beyond SMB’s control and should not at any time be taken against the company.
  • You agree to accept delivery of the Products at the agreed time and place of delivery.
  • Present your Valid ID to our rider upon receipt of goods.

How to confirm if my order was processed?

After you click "Check Out", you will receive an email acknowledging your order. Please wait for the call from our Call Center Agent within 24 hours to confirm your order.

Where to report complaints, follow-up orders?

If you wish to report complaints or follow-up your order, you may directly call SMB 632-BEER(2337) Hotline.

   

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